Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Ishea
Customer service representative
Contato
Competências
Applied statistical techniques and tools like Excel and SQL to interpret complex data sets for strategic insights.
Created visual dashboards in Power BI and Tableau to communicate findings clearly to stakeholders.
Developed complex queries and stored procedures to extract and manipulate data from relational databases.
Prepared comprehensive reports and documentation to support business analysis and project continuity.
Formação acadêmica
Resumo
Dedicated Data Analyst with over three years of experience in analyzing, visualizing, and reporting data in finance and telecom sectors. Skilled in SQL, Power BI, and Excel, with a proven ability to streamline workflows and improve data accuracy.
Principais conquistas
- Streamlined data reporting processes, reducing report generation time by 25%.
- Developed dashboards that improved decision-making efficiency for management teams.
- Led data validation projects ensuring data accuracy and compliance across departments.
Experiência
Customer service representative
Selling xm satellite radios., Retention., Collections.
Customer Service Representative
Retention/Sales
Customer Service Representative
Retention/Sales, Collections
Sales Representative
Collections Agent