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Isidro
Phone Agent
Currículo em vídeo
Contato
Competências
Orchestrated dispatch schedules and route planning to optimize transportation workflows.
Provided real-time updates and resolved issues effectively through remote communication channels.
Handled dispatch functions from a remote setup, ensuring operational continuity and efficiency.
Monitored safety protocols and incident reports to maintain compliance with regulations.
Formação acadêmica
Resumo
Experienced remote logistics professional skilled in dispatch coordination, route optimization, and client communication. Proven ability to enhance operational efficiency in fast-paced transportation environments.
Principais conquistas
- Coordinated and managed dispatch operations remotely for transportation companies in Sinaloa, ensuring timely deliveries.
- Developed efficient routing plans that improved delivery times and reduced operational costs.
- Maintained accurate communication with drivers and clients, ensuring safety compliance and customer satisfaction.
Experiência
phone agent
Average quality assurance score of 93, Average time of 6 minutes per call, Back-to-back calls at rush hours, Locating vehicles using company software, Dispatching AAA services to stranded vehicles, Multitasking