Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Ivan
Representative-translator/financial services
Currículo em vídeo
Representative-translator/financial services
I have over 4 years of experience in the call center industry, I about to graduate of business administration in La Universidad de El Salvador that's why I also have experience in the financial area. InnI am fast learning and I am the kind of person who likes getting challenges,
Contato
San Salvador, San Salvador, El Salvador
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Delivered quality service to customers, resolving inquiries and maintaining satisfaction.
Technical SupportIntermediate
Supported customers with technical issues related to products and services.
Financial SupportIntermediate
Assisted in financial account processes and understanding billing or collections procedures.
Process Training & SupportIntermediate
Helped new team members understand policies and call handling procedures during onboarding.
Language & CommunicationAdvanced
Communicated effectively with diverse customers in a call center environment.
Resumo
Experienced call center professional with over 4 years in customer service, technical support, and financial areas, currently completing business administration studies.
Principais conquistas
- Gained extensive experience across customer service, tech support, collections, insurance, and retention in leading call centers.
- Provided flow support for six months, assisting new team members with process understanding and call handling.
- Developed skills in understanding account policies and improving call handling efficiency.
Habilidades
Customer ServiceTechnical SupportFinancial SupportProcess Training & SupportLanguage & Communication
Publicado na CazVid - 3 de jul. de 2025