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Ivana
Customer Service Representative with diverse communication skills
Contato
Competências
Provided support through emails, calls, and chats, ensuring customer satisfaction and effective communication.
Skilled in verbal and written communication to handle diverse customer inquiries efficiently.
Collaborated with team members to deliver seamless customer support and share best practices.
Quickly adapts to new tools and processes in a dynamic customer service environment.
Formação acadêmica
Resumo
Experienced Customer Service Representative skilled in handling multiple communication channels, demonstrating teamwork and quick learning. Adept at providing effective support and ensuring customer satisfaction across various platforms.
Principais conquistas
- Handled emails and outbound calls at Sitel Nicaragua, demonstrating communication proficiency.
- Gained experience with inbound and outbound calls, chats, and emails, enhancing customer interaction skills.
- Developed teamwork and fast learning abilities in various customer service roles.
Experiência
Customer Service Representative
Handling emails and outbound calls