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Iván

Case Manager Assistant

Contato

Tunja, Boyacá, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Microsoft OfficeAdvanced

Utilized Microsoft Office suite for data management, document preparation, and administrative tasks.

Bilingual Communication (English & Spanish)Expert

Provided interpretation and translated documents, ensuring effective communication across language barriers.

Data Entry & Administrative SupportIntermediate

Managed case data, scheduling, email correspondence, and billing requests to support office operations.

Customer ServiceAdvanced

Resolved customer inquiries efficiently, maintaining client satisfaction through effective communication.

Remote Work & CollaborationIntermediate

Collaborated with remote teams, managed time effectively, and handled administrative tasks independently.

Formação acadêmica

Civil Engineer
Universidad Pedagógica y Tecnológica de Colombia
Completed 2022
Specialist in Strategic Project Management
Universidad Pedagógica y Tecnológica de Colombia
Completed 2022

Idiomas

SpanishNative
EnglishAdvanced

Resumo

Experienced in interpretation, data management, and client support across legal, healthcare, and customer service sectors. Skilled in bilingual communication, administrative support, and remote collaboration.

Principais conquistas

  • Provided interpretation services to facilitate clear communication for diverse clients.
  • Organized and inputted case data accurately, supporting administrative workflows.
  • Demonstrated adaptability across roles in legal, translation, and customer service settings.

Experiência

Case Manager Assistant

Wilshire Law Firm, PLC
2021

Provided interpretation services for various clients, ensuring clear and accurate communication., Assisted in translating documents and communications between Spanish and English., Maintained confidentiality and handled sensitive information with discretion.

Spanish-English Interpreter

LanguageLine Solutions
November 2022 - July 2025

Organized and inputted case data into the firm's system, ensuring accuracy and confidentiality., Assisted in administrative tasks, including scheduling, email management, records and itemized billing requests., Collaborated with remote team members to ensure seamless workflow and...

Customer Service Representative

DoorDash

Provided exceptional customer service by addressing inquiries and resolving issues promptly., Managed and updated customer information in the system accurately., Utilized effective communication skills to handle customer concerns and provide satisfactory solutions.

Habilidades

Microsoft OfficeBilingual Communication (English & Spanish)Data Entry & Administrative SupportCustomer ServiceRemote Work & Collaboration
Publicado na CazVid - 17 de mai. de 2026
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Contato Iván