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J

Jackelyn

Looking for work in San Salvador

Contato

San Salvador, San Salvador Department, El Salvador
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Delivered support and assistance to customers across multiple domains including satellite radios and travel services.

Communication SkillsAdvanced

Effectively communicated in both English and Spanish to assist a diverse customer base.

Technical SupportIntermediate

Provided technical troubleshooting for satellite radio devices.

Excel SkillsIntermediate

Utilized Excel for managing customer data and rewards programs.

Formação acadêmica

Ciencias Juridicas y Sociales
Universidad Dr. Jose Matias Delgado
Degree in Eletorado y Derecho Politico
Escuela Monica Herrera

Idiomas

SpanishFluent
EnglishAdvanced

Resumo

Experienced in delivering exceptional support across telecommunications, travel, and loyalty programs, fluent in English and Spanish.

Principais conquistas

  • Provided multi-channel customer support for satellite radio and airline reservations
  • Managed rewards program for customer loyalty at Concentrix
  • Developed bilingual communication skills in English and Spanish

Experiência

Concentrix
October 2020 - September 2024

Providing customer service, Selling satellite radio services, Providing technical support for satellite radios

Concentrix
September 2024 - Current position

Providing customer service in the domain of membership, Management of a rewards program for customers

Sykes El Salvador

Provide customer service in the area of flights, hotel reservations, amenities, etc.

Habilidades

Customer ServiceCommunication SkillsTechnical SupportExcel Skills
Publicado na CazVid - 3 de jul. de 2025
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