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Jacobus
Operations/Branch Manager
Contato
Competências
Demonstrated experience with Computer skills.
Demonstrated experience with Excellent organising skills.
Demonstrated experience with Ability to maintain positive interpersonal relations and work well as part of a team as well as on an individual basis.
Demonstrated experience with Ability to work under pressure.
Demonstrated experience with Excellent liaison, communication, and negotiation skills.
Formação acadêmica
Idiomas
Resumo
Operations/Branch Manager open to new opportunities
Experiência
Operations/Branch Manager
Prepare and analyse financial reports, including sales figures, expenses, and profit margins, to track performance and identify areas for improvement.. Monitor and maintain inventory levels of automotive parts, accessories, and fuel products, ordering supplies as needed to meet customer demand.. Develop and implement strategies to increase sales and profitability.. Foster a positive and inclusive work culture, promoting teamwork, accountability, and continuous improvement among staff members.. Implement and enforce safety protocols and procedures to maintain a safe working environment for employees and customers.. Handle customer inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.. Conduct regular inspections of equipment and facilities to identify maintenance needs and ensure compliance with regulatory requirements.. Update systems daily: Pastel, Namos, TSA Dealer and Excel.. Manage all shift changes.. Manage all cash ups.. Manage all fleet accounts, statements and collections.. Waste management.. Inventory management.. Managed daily operations of a fleet of trucks, ensuring compliance with safety, road, and transport regulations.. Oversaw driver schedules, route planning, and delivery efficiency to meet customer deadlines.. Implemented preventative maintenance programs to reduce vehicle downtime and repair costs.. Monitored fuel usage, controlled costs, and introduced strategies for improved efficiency.. Ensured compliance with health, safety, and legal requirements, including vehicle licensing and roadworthy certifications.. Recruited, trained, and supervised drivers, ensuring adherence to company standards and road safety policies.. Managed budgets, reporting, and fleet performance KPIs for senior management.. Coordinated with suppliers, service providers, and insurers to maintain optimal fleet operations.. Web Fleet Tracking.
Receiving/Warehouse Manager
Ensure the receiving department adheres to accurate verifying, scanning, and capturing of physical goods receipts for the store following company policy.. Receive all warehouse goods and invoices.. Prevent and return unordered or damaged goods delivered to the store, and accurately complete credit notes for nonacceptance.. Verify and check deliveries and invoices for consistency: goods delivered are the goods invoiced and captured in terms of quantities, variant and condition.. Ensure deliveries are for the store and that delivery note and invoice details agree.. Dispatch all returns to be uplifted by a supplier on presentation of a pick-up slip in accordance with company policy.. Prepare and log warehouse claims on the warehouse claims system.. Maintain the flow of stock receipts through receiving, ensuring deliveries are receipted the same day and sent to the floor.. Process all returns to suppliers in compliance with company SOPs.. Follow up with supplier representatives regarding upliftment of supplier returns to minimize their balance.. Oversee and manage return policy: credit note, supplier returns, warehouse credit.. Capture all goods on warehouse invoices.. Accurately verify and check invoices.. Capture all invoices for goods received in compliance with operating policies.. Ensure effective document flow, including capturing and filing.. Execute the warehouse credits process in compliance with the company operating procedure.. Ensure all physical controls over the goods receiving area are in place and operational.. Ensure storerooms are orderly and clean.. Ensure no unauthorized access is granted to the store via the goods receiving area.. Manage and control high-risk stock.. Mentor and train Receiving/Capturing Clerks and store merchandisers to ensure their performance meets company standards and continually improves.. Ensure correct staff scheduling.. Conduct performance management, staff development and training plans.. Constantly move stock from warehouse to store operating with forklift.. Manage the liquor store as well as a separate warehouse consisting of approximately 400 pallets of various goods.
Team Leader
Oversee the dispatching and receiving of goods.. Prepare stock for the current week and following week upon receipt of the shipping list.. Advise dispatchers on the requirements of orders to prepare for the current week as well as the following week.. Effectively communicate with other departments and personnel, both internal and external, and oversee the movement of product.. Manage waste.. Manage productivity.. Oversee the loading of vehicles, including direct loading and loading/offloading of stock and returns in dispatch.. Manage quality of orders delivered by performing spot checks with dispatchers and the order checker.. Investigate queries and complaints to achieve resolution and advise all parties on the way forward.. Manage department administration.. Count money.. Effectively manage and supervise the dispatch team to ensure responsibilities and tasks are adhered to.. Ensure all stock gets delivered appropriately.. Transport stock from warehouse to trucks via forklift.. Manage a team of approximately 40 personnel tasked to do all promotions across the Clover/Danone range.. Ensure all stock is rotated and orders are placed accordingly to keep stock levels persistent.. Ensure all trucks are filled with fuel and trucks holding stock are connected to power points, as well as locking the warehouse.