Jade

Customer Service Support and Sale

Sold products in a fast-paced supermarket environment, consistently exceeding monthly sales targets., Managed the computer-based CRM system to track customer interactions, monitor inventory, and streamline processes., Conducted data entry for inventory, ensuring accuracy and up-to-date information on products.

Customer Service and Sales

Provided customer support for Airbnb guests through the Airbnb app and Guesty, addressing inquiries and concerns to ensure a high level of satisfaction., Handled payment processing and enrollment, ensuring transactions were accurate and efficient., Contributed to guest relations by delivering prompt, professional responses to enhance the overall guest experience.

Designed a brand logo for 'La Tía,' a local restaurant, developing a distinctive visual identity aligned with the business’s concept and values., Created a logo for 'Kyrios,' a micro-company, incorporating client specifications to produce an appealing and effective brand image., Completed various design projects for university peers, including logo creation and graphic design work, refining skills in Adobe Creative Suite and delivering high-quality results.