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Jafet
Teleworking Customer Service Representative and Advisor
Contato
San José, San José, Costa Rica
Disponível na CazVid
Competências
Content CreationAvanzado
Created engaging digital content aligned with brand messaging.
Social Media ManagementAvanzado
Managed social media platforms, executing campaigns and analyzing metrics.
Google AnalyticsIntermedio
Analyzed website traffic data to inform marketing strategies.
Email MarketingIntermedio
Designed and executed email campaigns to nurture leads and retain customers.
Formação acadêmica
AUXILIAR DE AUTOSERVICIO (TECHNICIAN IN VIRTUAL MODE)
INA
Completed Dic 2020
EMPRENDEDURISMO (TECHNICIAN IN VIRTUAL MODE)
INA
Completed Sep 2020
CUSTOMER SERVICE (TECHNICIAN IN VIRTUAL MODE)
INA
Completed Sep 2020
MAESTRO PARRILLERO
ANCH (Asociación Nacional de Chef)
Completed Sep 2019
ARCHITECTURAL DRAWING AND MODEL MAKING ( INCOMPLETE UNIVERSITY)
Universidad Creativa
Completed May 2013
Resumo
Experienced digital marketing specialist adept in content creation, social media, and analytics.
Principais conquistas
- Led multiple integrated marketing campaigns across digital channels, increasing engagement.
- Developed content strategies resulting in improved brand visibility and audience interaction.
- Managed social media accounts, growing followers and engagement significantly.
Experiência
TELEWORKING CUSTOMER SERVICE REPRESENTATIVE AND ADVISOR
Amazon
May 2022 - Actualmente
TELEWORKING CUSTOMER SERVICE REPRESENTATIVE
Telecable S.A.
Oct 2019 - Abr 2022
BUSINESS ADVISOR AND SERVICE SALES
Concentrix (Convergys)
Jun 2012 - Feb 2019
CUSTOMER SERVICE REPRESENTATIVE AND ADVISOR
Sykes
Ago 2017 - Abr 2018
GENERAL ADMINISTRATOR
Soluciones Empresariales F&E
Abr 2016 - Feb 2017
BILLING EXECUTIVE
Hospital Clínica Bíblica ASEMECO S.A.
Sep 2010 - May 2012
Billing, account closing and insurance executive as well as agreements for users.
BILLING AND CASH EXECUTIVE
Hospital Clínica Metropolitana ICEM S.A.
Ene 2010 - Ago 2010
Billing and Cash Executive, account closing and insurance as well as agreements for users, discounts and functions in different areas of collection.
BILLING AND CASH EXECUTIVE
Hospital San José CIMA
Ago 2006 - Ene 2010
HOME ASSISTANT EMPLOYMENT CONTRACT
C&C Consultores
Ene 2004 - Jul 2006
Home Assistant Patient Assistant service
Habilidades
Content CreationSocial Media ManagementGoogle AnalyticsEmail Marketing
Publicado na CazVid - 17 de mai. de 2026