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J

Javier

Customer Service Representative for Healthcare Services

Contato

Cartagena,Bolívar,Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Problem-SolvingIntermediate

Demonstrated experience with Problem-Solving.

Conflict ResolutionIntermediate

Demonstrated experience with Conflict Resolution.

AdaptabilityIntermediate

Demonstrated experience with Adaptability.

TeamworkIntermediate

Demonstrated experience with Teamwork.

EmpathyIntermediate

Demonstrated experience with Empathy.

Formação acadêmica

High School Diploma
UEP Niño Jesus de Escuque
Completed 2017

Idiomas

enNative

Resumo

View Javier's professional profile on CazVid.

Experiência

Customer Service Representative for Healthcare Services

Teleperformance
Oct 2020 - Nov 2021

Answering calls and resolve problems with Claims, Benefits, Updates, Requests, Appeals, Prescriptions, Appointments, Transportation.

Host

Soy Local Houstel
Jan 2020 - Mar 2020

Help and guide tourist during the Time that they spend at the hotel.

Logistic Coordinator

Lean Solutions Group
Nov 2021 - Present

Negotiated rates with carriers daily to secure capacity while maintaining service and cost efficiency., Built and maintained strong relationships with carriers, ensuring consistent coverage for high-priority loads., Sourced and onboarded new carriers to expand the available capacity network., Covered loads according to customer requirements (equipment, transit times, lanes, budget)., Provided timely load updates to customers and internal teams, ensuring visibility and smooth operations., Managed billing documentation, PODs, and BOLs to prevent payment delays and improve workflow efficiency., Led the company’s expansion into the Mexico cross-border market, handling quoting, booking, and documentation for inbound and outbound freight., Coordinated cross-border procedures with carriers, customs brokers, and drayage providers to ensure safe and compliant deliveries.

Habilidades

Problem-SolvingConflict ResolutionAdaptabilityTeamworkEmpathy
Publicado na CazVid - 17 de mai. de 2026
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Contato Javier