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Javier
Bilingual agent
Contato
Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Competências
Customer ServiceIntermediate
Skilled in addressing customer needs with professionalism, ensuring a positive experience.
Bilingual CommunicationAdvanced
Proficient in English and Spanish, facilitating effective cross-language interactions.
Problem SolvingIntermediate
Capable of analyzing issues promptly and providing appropriate solutions.
AdaptabilityIntermediate
Able to adapt to diverse customer scenarios and dynamic work environments.
Formação acadêmica
Academic Bachelor
Instituto Colombiano para la Evaluación de la Educación Superior ICFES
Completed 2017
Specialized English course II
Instituto de Lenguas de la Universidad Distrital (ILUD)
Completed 2017
Programa avanzado de dibujo e ilustración
Corporación Escuela Nacional de Caricatura y Comunicación Gráfica
English course
Codema
Completed 2013
Bachelor
Canapro school
Completed 2012
Idiomas
EnglishC1
Resumo
Dedicated bilingual agent with over a year of experience in customer service, specializing in effective communication and problem resolution. Committed to delivering exceptional support in fast-paced environments.
Principais conquistas
- Delivered high-quality bilingual support, enhancing customer satisfaction and retention.
- Resolved diverse customer inquiries efficiently, maintaining a positive service experience.
- Contributed to team goals by consistently exceeding performance metrics.
- Utilized language skills to bridge communication gaps, improving overall service delivery.
Experiência
Bilingual agent
Foundever
2022 - Present
Habilidades
Customer ServiceBilingual CommunicationProblem SolvingAdaptability
Publicado na CazVid - 4 de ago. de 2026