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J

Jeriel

Customer care representative

Contato

Managua, Managua Department, Nicaragua
Disponível na CazVid
Contato pela CazVid

Competências

Music InstructionAdvanced

Provided piano and percussion lessons, demonstrating musical expertise and pedagogical skills.

Customer ServiceIntermedio

Handled billing, technical support, and email correspondence, ensuring customer satisfaction.

Information ManagementAvanzado

Utilized PowerPoint, Excel, Word, and internet research tools for data handling and presentation.

Communication SkillsAvanzado

Exhibited excellent communication skills in teaching, customer support, and teamwork.

Technical ProficiencyAvanzado

Proficient in Microsoft Office Suite and internet research, with fast typing and computer skills.

Formação acadêmica

Bachelor degree
Instituto “Las Perlas”
2012
Computer operation
ITECC
2016
English
Academia Europea
Completed 2018

Idiomas

EnglishSuperior

Resumo

Versatile professional skilled in music education, customer service, and information management, with strong communication and technical skills.

Principais conquistas

  • Taught piano and percussion at Pearl Lagoon Academy of Excellency, demonstrating musical proficiency and teaching skills.
  • Provided billing and technical support at SITEL call center, handling customer inquiries and issues effectively.
  • Developed strong communication and analytical thinking skills through diverse roles and technical tasks.

Experiência

Music Professor-Piano, percussion

Pearl Lagoon Academy of Excellency (PLACE)
2015 - 2019

customer representative. Billing/Technical support and e-mails

SITEL call center
2019 - 2022

Habilidades

Music InstructionCustomer ServiceInformation ManagementCommunication SkillsTechnical Proficiency
Publicado na CazVid - 17 de mai. de 2026
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