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Jhoan
Logistics Coordinator with organizational skills in supply chain management
Contato
Competências
Applied knowledge of shipping procedures to oversee and coordinate logistics activities.
Managed bank accounts, monitored transactions, and mitigated fraudulent activities across U.S. financial institutions.
Performed account reconciliation, payment processing, and dispute resolution for various financial roles.
Provided clear support, explained bills, and promoted services to ensure customer satisfaction.
Ensured adherence to regulations, handled fraud cases, and documented investigations in banking environments.
Formação acadêmica
Idiomas
Resumo
Experienced in logistics coordination, fraud management, and financial administration, with strong organizational and communication skills. Adept at handling multiple priorities in fast-paced settings.
Principais conquistas
- Managed shipping processes and communication between clients and carriers for smooth logistics operations.
- Monitored shipments, scheduled appointments, shared documents, and resolved delivery issues efficiently.
- Handled multiple financial and fraud-related tasks, including account monitoring, dispute resolution, and compliance.
Experiência
LOGISTICS COORDINATOR
Oversaw shipping processes and ensured smooth communication between clients and carriers., Monitored shipments, scheduled appointments, shared essential documents (POD, BOL, invoices), and resolved delivery issues., Strong organizational skills and ability to manage multiple priorities in fast-paced environments.
FRAUD SPECIALIST
Monitored and managed multiple bank accounts across U.S. financial institutions., Reviewed and reconciled account activity identified and mitigated fraudulent transactions and coordinated card blocking and dispute processes., Maintained detailed investigation records and ensured compliance with regulatory requirements., Strong attention to detail and ability to work under pressure in fast-paced environments.
FINANCIAL ASSISTANT
Managed financial services and client support, including account reconciliation, payment processing, and dispute resolution., Provided technical assistance for online banking platforms and ensured compliance with banking regulations., Developed strong analytical skills and maintained accuracy in handling sensitive financial information.
BILLING ANALYST
Responsible for reviewing and explaining invoices, resolving billing discrepancies, and maintaining accurate financial records., Provided clear support to customers, promoted additional services, and ensured transparency in billing processes., Developed strong communication skills, attention to detail, and ability to identify opportunities for improved customer satisfaction.