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Joe
Bilingual call center position
Currículo em vídeo
Bilingual call center position
customer support/service, collections, inbound/outbound, light sales and quality assurance
Contato
León de los Aldama, Guanajuato, México
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer SupportAdvanced
Provided assistance and resolved issues for customers in Spanish and English across various channels.
Collections & Settlement VerificationIntermediate
Managed collection accounts, verified settlements, and facilitated payment processes.
Quality Assurance & Tech SupportIntermediate
Performed quality checks and provided technical support for products and services.
Bilingual CommunicationAdvanced
Conducted support and sales interactions fluently in both Spanish and English.
Resumo
Dedicated call center professional with over seven years' experience in customer service, collections, QA, and technical support. Fluent in Spanish and English, with a proven ability to adapt to multiple roles within customer support environments.
Principais conquistas
- Accumulated over seven years of diverse call center roles including collections, QA, and tech support.
- Gained bilingual proficiency in Spanish and English to serve a broad customer base.
- Adapted to multiple responsibilities such as inbound/outbound support, light sales, and settlement verification.
Habilidades
Customer SupportCollections & Settlement VerificationQuality Assurance & Tech SupportBilingual Communication
Publicado na CazVid - 3 de jul. de 2025