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José

Customer Agent

Currículo em vídeo

Call centers
Worked as customer agent, collections, insurance, inspection, credit cards and hotel reservations

Contato

Ixtlahuacán del Río, Jalisco, México
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided customer support across multiple industries including hospitality, insurance, and collections.

Communication SkillsIntermediate

Ensured clear communication with clients and team members through inbound calls and in-person interactions.

Operations ManagementIntermediate

Supervised warehouse activities and managed logistical tasks at Montgomery Machine.

Equipment OperationBeginner

Operated heavy machinery such as excavators and bobcat in construction projects.

Multilingual CommunicationIntermediate

Acted as bilingual customer service representative, facilitating communication for diverse clients.

Formação acadêmica

G.E.D
Devry Institute of Technology
Completed October 1989

Idiomas

InglesAvanzado

Resumo

Experienced in customer support, collections, hotel reservations, and warehouse management, with a strong focus on client satisfaction and operational efficiency.

Principais conquistas

  • Handled diverse customer service roles across hospitality, collections, and insurance sectors.
  • Managed hotel reservations and customer inquiries via inbound call channels.
  • Progressed from customer agent roles to managerial responsibilities in warehouse operations.

Experiência

Customer Agent

Human Quali Language Line Solutions
March 2024 - Present

Customer Agent for language interpreters., Home Office work.

Customer Service Agent y Collections

empresa Alorica
May 2022 - October 2022

Customer Service, customer support, collection

Operador de excavadora, recto y bobcat

GRUPO SANDSTORM GAM SA DE CV
November 2021 - August 2022

Operador de excavadora, retos y bobcat en hobras

In bound calls

Vidanta Group Hotels
May 2015 - February 2017

In bound calls, hotel reservations, changes of maintenance, up keeps

Gerente de Almacén

Montgomery Machine
2010 - 2015

Gerente de almacén..

Bilingual Customer Service Representative

TTEC

Customer Service

Habilidades

Customer ServiceCommunication SkillsOperations ManagementEquipment OperationMultilingual Communication
Publicado na CazVid - 3 de jul. de 2025
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