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Johanna
Representante de Servicio al Cliente
Contato
Competências
Provided personalized assistance, handled inquiries, and managed claims across banking and insurance sectors.
Managed monetary transactions, loan management, and product sales in banking and insurance environments.
Practiced assertive communication through various customer interactions and team collaboration.
Utilized Gmail, Outlook, and Teams for daily communication and coordination tasks.
Demonstrated accountability and collaboration in customer service and sales roles.
Formação acadêmica
Idiomas
Resumo
Experienced in banking and insurance sectors with expertise in client assistance, transactions, and product sales.
Principais conquistas
- Handled financial transactions and insurance-related sales at Farmacia Popular, ensuring efficient service delivery.
- Managed personal banking services including loan processing and investment certificates at Banco Confisa.
- Carried out insurance claims, sales, and quotations at Seguros Reservas, supporting customer inquiries and policies.
Experiência
Representante de Servicio al Cliente
Cajera, Asistente en venta, Gestion eficiente de transacciones financiera, cobros de productos y servicios en el area de seguros.
Cajera Bancaria y Representante de Servicio al Cliente
Banca Personal, Gestion de Prestamos, Certificados de Inversion, Atención y asesoría personalizada a clientes en la bancarización de productos financieros.
Representante de Servicio al Cliente
Reclamaciones, Ventas de seguros, Cotizaciones, Recepcionista, Seguros de viajes, Seguros respaldo Migratorios