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Johanna
High School Academic Coordinator
Contato
Santiago de los Caballeros, Santiago Province, Dominican Republic
Disponível na CazVid
Competências
Curriculum PlanningAdvanced
Developed and implemented curriculum strategies to enhance educational quality.
Teacher Performance EvaluationAdvanced
Assessed and improved teacher performance through structured evaluation processes.
Customer ServiceIntermediate
Handled customer inquiries and claims processing, ensuring client satisfaction.
Training & DevelopmentIntermediate
Conducted teacher training sessions and enhanced teaching practices.
Team Support and CoordinationIntermediate
Supported recruitment and sales team coordination at Blue Signal Search and Voice Team Call Center.
Formação acadêmica
Master’s
UTESA
Completed 2018
B.A.
PUCMM
Completed 2012
Applied Linguistics
UAPA
Completed 2008
Idiomas
EnglishAdvanced
Haitian CreoleBasic
FrenchBasic
Resumo
Experienced in curriculum development, teacher evaluation, and training with a focus on enhancing educational practices.
Principais conquistas
- Led teacher performance evaluations and curriculum planning at Saint David School
- Supported recruiter support initiatives at Blue Signal Search
- Managed claims department as a Customer Service Agent at LiveOps Nation
Experiência
High School Academic Coordinator
Saint David School
2011 - Present
Teacher performance evaluation, Curriculum planning, Teaching practice enhancement, Teacher training, Behavior management and referrals
Sales Enablement Specialist – Recruiter Support
Blue Signal Search
January 2024 - June 2025
Customer Service Agent - Claims Department
LiveOps Nation
July 2018 - July 2019
Academic Coordinator and English Teacher
American Language Home
September 2009 - December 2013
Sales Agent and Order Processing
Voice Team Call Center
August 2010 - October 2011
Habilidades
Curriculum PlanningTeacher Performance EvaluationCustomer ServiceTraining & DevelopmentTeam Support and Coordination
Publicado na CazVid - 17 de mai. de 2026