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Jonaton

Remote Tech Support

Currículo em vídeo

Remote Tech Support
Well, I have only worked with two companies in the BPO, but in those positions I have been transferred to many campaigns that had the need for a person with enough skill, I learned about customer service first and then because of my passion and efficiency they transferred me to tec, I worked for more than 4 years in that area and then I moved to sales in the same company because I also have the ability to convince people and that gives me the advantages of becoming a good salesperson. I am looki

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Managua, Managua Department, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Provided customer support in multiple campaigns, emphasizing satisfaction and efficiency.

Technical SupportIntermediate

Supported technical inquiries and system troubleshooting in a BPO environment for over four years.

Sales and PersuasionIntermediate

Utilized convincing techniques to transition into sales roles and engage clients effectively.

Appointment SettingBeginner

Scheduled client appointments, supporting sales efforts and customer engagement.

Resumo

Experienced BPO professional with over nine years in customer service, technical support, and sales, seeking remote opportunities to leverage strong communication and problem-solving skills.

Principais conquistas

  • Transitioned from customer service to technical support based on skills and performance
  • Worked across multiple campaigns in the BPO industry, demonstrating adaptability
  • Progressed into sales, leveraging persuasion skills to enhance client engagement

Habilidades

Customer ServiceTechnical SupportSales and PersuasionAppointment Setting
Publicado na CazVid - 3 de jul. de 2025
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