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Jorge

CSR

Currículo em vídeo

CSR
I make hotel reservations worldwide for clients

Contato

Ciudad de México, Ciudad de México, México
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceExpert

Provided international hotel reservation services and support to clients, ensuring high customer satisfaction

Team Supervision & TrainingAdvanced

Supervised and trained staff in contact centers, improving team performance and service quality

Operations ManagementAdvanced

Managed operations related to customer interactions and bookings in a hospitality and contact center environment

Sales & Client RelationsIntermediate

Engaged in sales activities, fostering client relationships and increasing service engagement

Communication SkillsExpert

Effectively communicated with international clients and team members, ensuring clarity and satisfaction

Resumo

Experienced in call centers, customer service, and hospitality operations with over 10 years of role progression and leadership.

Principais conquistas

  • Over a decade of experience in call center, customer service, and sales roles, demonstrating role progression and skill development
  • Held positions including supervisor, trainer, and operations manager, showcasing leadership and operational expertise
  • Managed worldwide hotel reservation services, facilitating international client bookings

Habilidades

Customer ServiceTeam Supervision & TrainingOperations ManagementSales & Client RelationsCommunication Skills
Publicado na CazVid - 3 de jul. de 2025
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