Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Jorge
Bilingual Agent
Currículo em vídeo
Bilingual Agent
Hi I've work in customer service for the last 7 years, for Datamart, Detroit Axle, Data Export, GGA solutions.
Contato
Juarez, Chihuahua, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Provided client support and resolution across multiple channels, ensuring customer satisfaction.
Communication SkillsAdvanced
Effectively engaged with customers via calls, chats, and emails in bilingual environments.
Sales and RetentionIntermediate
Performed cold calling, sales, and retention activities to retain customers and increase engagement.
Quality AssuranceIntermediate
Participated in quality checks and maintained service standards across interactions.
Resumo
Experienced customer support agent proficient in handling diverse communication channels and roles, with over seven years in the industry.
Principais conquistas
- Gained extensive experience across multiple customer service roles including sales, retention, escalation, and quality assurance.
- Handled diverse communication channels such as calls, chats, and emails, demonstrating adaptability and multi-channel proficiency.
- Worked for well-known companies including Datamart, Detroit Axle, Data Export, and GGA Solutions, establishing a solid professional background.
Habilidades
Customer ServiceCommunication SkillsSales and RetentionQuality Assurance
Publicado na CazVid - 3 de jul. de 2025