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Jorge
Logistics Coordinator
Currículo em vídeo
Contato
Competências
Demonstrated experience with Data Analysis.
Demonstrated experience with KPI Generation.
Demonstrated experience with Contract Management.
Demonstrated experience with Logistics Coordination.
Demonstrated experience with Inventory Management.
Formação acadêmica
Idiomas
Resumo
Logistics Coordinator open to new opportunities
Experiência
Banking Data Analyst & Negotiator
Conducted data analysis and formulated comprehensive strategies to back executive decision-making.. Developed strategic recommendations based on rigorous competitive data analysis.. Identified and proposed process improvement opportunities driven by analytical insights.. Managed data extraction, processing, logging, analysis, and subsequent reporting cycles.. Evaluated, processed, classified, and interpreted complex datasets to uncover business trends.. Participated in defining corporate KPIs to measure and boost overall business performance.. Managed contracts, supervised accounts receivable, and provided operational support in quoting.
Logistics Coordinator
Supervised inventory controls, ensuring optimal stock levels for seamless day-to-day operations.. Monitored and maintained strict quality control over logistical and supply chain processes.. Administered corporate budgets allocated for logistics and domestic/international transportation.. Conducted comprehensive logistical audits to identify operational bottlenecks and areas for improvement.. Prepared detailed performance reports to guide senior management's strategic direction.. Organized logistics and resource allocation for special events and time-sensitive projects.
Operations Supervisor
Planned and coordinated departmental operations to consistently achieve established goals and deadlines.. Monitored operational results to track metrics and verify the achievement of performance targets.. Ensured all operations complied with industry best practices and corporate quality standards.. Proactively monitored workflows to anticipate risk and resolve potential operational issues.. Optimized departmental resources and spearheaded continuous improvement initiatives.. Coordinated, trained, and mentored staff on proper task execution and professional growth.
Customer Service Representative
Provided personalized customer service throughout all phases of the purchasing process.. Successfully closed sales and managed accurate order registration into the system.. Maintained a solution-oriented attitude, efficiently resolving customer complaints and issues.. Addressed complex inquiries, requests, and claims filed by clients with high satisfaction rates.. Managed large volumes of inbound customer phone calls under performance-driven metrics.
Habilidades
Transcrição do vídeo
Transcrição do vídeo 1
I had two experiences with different softwares. Pretty much, I used Salesforce for almost four years of my life, verifying the update of the customers, updating information about them, also promoting and uploading services of new services that they request or that I sell to them, so I can upload that to the cloud. Then, when I work as a logistics coordinator, I had experience to work with Soho. Pretty much, that CRM gave us the opportunity to schedule, reschedule pickups, deliveries for any kind of loads that we have for working with the clients that we have at that moment, like LG, also Sony, we have Bumblebee, and Craft. Anything else? Come on, George, you don't know how to do it. You don't know how to do it.
Sales Lead Representative
Yes, I have almost two years of experience as a sales lead representative working for AT&T and DirecTV. Also, I got promoted to be a collection agent due to my different skills that I had to retain customers' sales experience, also the experience of how to handle different type of customers, unhappy customers, angry customers. So I'm very good at it. I definitely have skills to promote sales, to get new customers joined to the company, and also to retain customers so they can stay with the service or with interactions that we offer for them. Thank you.
Sales Representative
Hi guys, this is George. Sure, I can definitely share my experience working as a sales representative and a collection agency for AT&T Interactive. My job position tasks were to retain customers, giving different options in order to stay with the company. Also, I upsell during the calls, giving upgrades to the services. I was in charge pretty much handling annoying customers, angry customers, unhappy customers with the service, but I definitely have a lot of social skills in order to achieve the goals of the company, make them very happy with the service that they have, and retain the service with AT&T Interactive during that time. Thank you.