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J

José

Documentation Agent

Contato

San José, San José, Costa Rica
Disponível na CazVid
Contato pela CazVid

Competências

Project ManagementExperto

Directed diverse projects in IT and telecommunications, coordinating team efforts and resources to achieve objectives.

Team LeadershipAvanzado

Supervised and motivated multidisciplinary teams to meet project goals and improve collaboration.

Stakeholder CommunicationAvanzado

Facilitated communication between stakeholders, clients, and team members to ensure project alignment and transparency.

Risk ManagementIntermedio

Identified potential project risks and implemented mitigation strategies to minimize impacts.

Agile MethodologiesIntermedio

Applied Agile principles and Scrum practices to optimize project workflows and adapt to changing requirements.

Resumo

A seasoned project management professional with over 10 years of experience leading complex projects in the IT and telecom sectors.

Principais conquistas

  • Led multiple cross-functional teams for large-scale IT projects, improving delivery timelines
  • Managed end-to-end project lifecycle from planning to execution and closing
  • Implemented new project management methodologies to enhance team productivity and project success rates

Experiência

Documentation Agent

Maersk Sealand
Dec 2004 - May 2005

Retentions

Radio Mensajes
Aug 2005 - Nov 2005

Online Poker – Casino Agent and Supervisor

Innovative Data Solutions IDS
Feb 2007 - Dec 2007

CSR

Teletech
March 2008 - Nov 2008

CSR

Associated Creditors Exchange
Dec 2008 - May 2009

CSR

Concentrix
Oct 2010 - Jan 2011

Agent/Supervisor

Absolute Poker
Jan 2012 - March 2013

Sales

BetUs
March 2022 - Aug 2022

Habilidades

Project ManagementTeam LeadershipStakeholder CommunicationRisk ManagementAgile Methodologies
Publicado na CazVid - 17 de mai. de 2026
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