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Jose

Intake legal Specialist

Currículo em vídeo

This is me and my working enviroment
My tools and my working space

Contato

Cali, Valle del Cauca Department, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Client CommunicationAdvanced

Effectively interacts with clients and potential customers through calls and digital communication to establish trust and gather case or sale information.

Case QualificationIntermediate

Assesses information provided by clients to identify valid legal cases and determine potential for passing to attorneys.

Customer ServiceAdvanced

Provides empathetic support, goal-oriented service, and responsibility in managing client interactions.

Appointment SettingIntermediate

Schedules and confirms client appointments relating to property sales or rentals.

Work Environment ManagementBeginner

Describes personal workspace setup and readiness to deliver virtual assistance services.

Formação acadêmica

TECNOLOGO PRODUCCION INDUSTRIAL
SENA
Completed 2018
Salud Ocupacional
Universidad Antonio Jose Camacho

Idiomas

SpanishBilingual

Resumo

Dedicated professional with experience in legal case qualification and customer service, committed to supporting client needs and facilitating effective communication.

Principais conquistas

  • Managed inbound and outbound client calls to qualify cases for personal injury law firm.
  • Established client connections and facilitated case passing to attorneys based on case evaluation.
  • Set appointments and communicated effectively with potential clients in a freelance sales role.

Experiência

Intake legal Specialist

Solvo Global Kenneth S. Nugent Law firm
May 13 2024 - November 19 2024

Inbound and outbound calls trying to establish a good connection with the possible client willing to provide assistance on personal injuries cases based on breach of duty and responsibilities of situations in the state of GA, FL, SC, NC, establishing which situations could be cases to pass it to the attorneys, after signing digital contracts.

Sales customer agent

Freelance
March 27 2024 - April 30 2024

Set appointments for users who are interested in selling or renting them timeshare property., Outbound contact to possible clients from the company.

Habilidades

Client CommunicationCase QualificationCustomer ServiceAppointment SettingWork Environment Management
Publicado na CazVid - 3 de jul. de 2025
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Contato Jose