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Josefina

Medical interpretation

Currículo em vídeo

costumer service and sales
experienced custumer service professinal

Contato

Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Handled customer inquiries and support, ensuring customer satisfaction at companies like American Airlines and Alorica.

Medical InterpretationIntermediate

Performed medical interpretation at ICC BPO, translating healthcare information clearly between English and Spanish.

Bilingual CommunicationExpert

Fluent in English and Spanish, capable of maintaining effective conversations and supporting diverse clientele.

Sales & TelemarketingIntermediate

Experienced in sales communication through telemarketing roles, engaging clients over the phone.

Team Leadership & AdaptabilityIntermediate

Led teams in fast-paced environments, demonstrating flexibility and leadership skills in logistical operations.

Formação acadêmica

Primary
Esc. Abraham Orantes y Orantes
Completed Oct 2000
secundaria
inst. Miguel Garcia Granados
Completed Oct 2003
perito contador
liceo canadiense
Completed Oct 2006

Resumo

Dedicated professional with over 5 years in customer service, medical interpretation, and sales. Skilled in bilingual communication, team leadership, and adapting to fast-paced environments across multiple sectors.

Principais conquistas

  • Served as Medical Interpreter at ICC BPO, facilitating effective communication in healthcare settings.
  • Provided customer service for major clients like American Airlines, demonstrating adaptability and language proficiency.
  • Gained experience across multiple companies, showcasing versatility in customer support roles and fast-paced environments.

Experiência

Medical interpretation

ICC BPO
Mar 2025 - Jul 2025

Costumer Service

Everise , American Airlines
Mar 2022 - May 2023

custumer servise

conduent
Sep 2020 - Apr 2021

custumer service representative

Alorica
May 2014 - Jul 2014

telemarketer

Atento
Jan 2011 - Dec 2011

Habilidades

Customer ServiceMedical InterpretationBilingual CommunicationSales & TelemarketingTeam Leadership & Adaptability
Publicado na CazVid - 17 de mai. de 2026
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