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Joseph
Customer Support
Contato
Competências
Provided solutions and support to resolve customer issues at Teleperformance.
Sold digital products and services, managed client relationships, and maintained customer fidelity.
Used CRM systems to track customer data and sales activities at Teleperformance.
Managed B2B customer portfolios, attracting new clients and maintaining ongoing relationships.
Formação acadêmica
Idiomas
Resumo
Experienced in troubleshooting, customer retention, and B2B client portfolio management within telecommunications and sales sectors.
Principais conquistas
- Managed customer troubleshooting and retention at Teleperformance
- Sold digital products and services using CRM tools
- Managed B2B client portfolio as Key Account Manager at RB Sales
Experiência
CUSTOMER SUPPORT
Troubleshooting and customer retention.
SALES AND CUSTOMER SUPPORT
Troubleshooting and customer retention., Sales of digital products and services to people and businesses, Use of CRM to track data.
ENTEL KEY ACCOUNT MANAGER
Management of B2B portfolio., Attract customers, offer guidance and maintain fidelity.