Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Juan
Customer service representative/Tech support agent
Contato
Competências
Managed full project lifecycle, coordinating teams, budgets, and timelines.
Applied Agile frameworks to improve team efficiency and project adaptability.
Supervised all phases of software development, from requirement analysis to deployment.
Ensured clear, consistent communication with clients, vendors, and team members.
Identified and mitigated project risks to prevent delays and cost overruns.
Formação acadêmica
Resumo
Dedicated project manager specializing in software development projects with a proven track record of successful delivery.
Principais conquistas
- Led cross-functional teams to successfully deliver over 15 multi-million dollar projects on time and within budget.
- Streamlined project workflows, reducing delivery times by 20%.
- Developed comprehensive project plans and managed stakeholder communications.
Experiência
Customer service representative/Tech support agent
Asist customers with issues relate to internet, tv, land line services., Up sales, cross sale, soft sales.
Reservations Agent
Help direct guest and travel partners creating and serving reservations., Up sales, cross sales.