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J

Juan

Customer Service and sales Representative

Contato

San Pedro Sula,Cortés Department,Honduras
Disponível na CazVid
Contato pela CazVid

Competências

Microsoft WordIntermediate

Demonstrated experience with Microsoft Word.

Microsoft ExcelIntermediate

Demonstrated experience with Microsoft Excel.

Formação acadêmica

Degree
Instituto Tecnológico Sampedrano
Completed 2015

Idiomas

enNative

Experiência

Customer Service and sales Representative

Allied Global
February 2019 - August 2019

Worked for a company called Greyhound, Learned the art of sales

Customer Care Representative

Startek Honduras
September 2019 - July 2021

Assisted customers over the phone, Part of the tickets, emails and chat support team, Ensured orders reached customers, Solved mobile device issues and sold phones, Provided sales, billing, tech support and customer care services

Chat Claims Representative // Tier II // Team Leader

Zero Variance
July 2021 - December 2023

Developed multitasking skills, Learned to be a people person and problem solver, Promoted to floor support (Tier 2) 3 months after starting, Handled escalation calls and chats, Coached and shadowed team members

Habilidades

Microsoft WordMicrosoft Excel
Publicado na CazVid - 17 de mai. de 2026
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