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Juan
Staff
Currículo em vídeo
Juan Castilla Presentation
Asistente virtual application video
Contato
Barranquilla, Atlántico, Colombia
Disponível na CazVid
Competências
Customer ServiceAdvanced
Executed customer support and sales functions through voice and chat channels.
Administrative ProcessesIntermediate
Managed administrative tasks, ensuring efficient workflow in customer care environments.
CommunicationAdvanced
Effectively communicates in English (E2 or higher) with clients and team members.
Remote Work ReadinessIntermediate
Fully equipped and prepared to perform remote work duties efficiently.
Formação acadêmica
bachiller académico
Colegio Arquidiocesano San Pancracio
Completed 2017
International Business
Corporación universitaria americana (Virtual)
Idiomas
EnglishB2
Resumo
Experienced in customer support, administrative management, and team training, with multilingual skills and remote work readiness.
Principais conquistas
- Provided customer support via voice and chat at Foundever, managing diverse client inquiries.
- Handled Tier 2 orders at Office Partners 360, ensuring accurate and timely processing.
- Trained as a karate-do instructor, demonstrating dedication and skill development in sports education.
Experiência
staff
Private security
23/02/2019 - 26/02/2019
staff
Private security
22/02/2020 - 25/02/2020
karate-do trainer
escuelas de formación deportivas del distrito de Barranquilla
11/06/2020 - 10/06/2022
customer care agent and voice and chat sales agent
Foundever
16/11/2020 - 25/08/2023
Tier 2 (orders) customer care agent
Office Partners 360
04/03/2024 - 20/12/2024
Habilidades
Customer ServiceAdministrative ProcessesCommunicationRemote Work Readiness
Publicado na CazVid - 3 de jul. de 2025