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Juan

Customer service associate

Currículo em vídeo

Customer service associate

Managing crm toolsnManaging SPI informationnSales skillsnAttention to detallesnEmpathy nCustomer experiencenI've worked for many areas as Home services, airlines, Uber drivers, wireless services nn

Contato

Pereira, Risaralda, Colombia

Aberto a trabalho remoto

Disponível na CazVid

Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided customer support across diverse sectors, ensuring customer satisfaction and issue resolution

CRM ManagementIntermediate

Utilized CRM tools to manage customer information, facilitate payments, and track interactions

Bilingual CommunicationIntermediate

Communicated effectively in both Spanish and English, handling American clients remotely

Sales SkillsBeginner

Applied sales techniques and persuasive communication to enhance customer interactions

Attention to DetailIntermediate

Paid close attention to customer needs and data accuracy, contributing to improved service quality

Resumo

Skilled bilingual customer service associate with extensive experience managing CRM tools, providing attentive support, and handling diverse industries including airlines, home services, and wireless services. Proven ability to adapt to remote work environments and handle American clients effectively.

Principais conquistas

Managed CRM tools and customer data across multiple industries including Home Services, Airlines, Uber, and Wireless Services
Gained bilingual customer service experience handling American clients and working remotely for over a year
Developed strong customer empathy and attention to detail, enhancing customer experience

Habilidades

Customer ServiceCRM ManagementBilingual CommunicationSales SkillsAttention to Detail

Publicado na CazVid - 3 de jul. de 2025

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