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J

Juan

E-commerce Entrepreneur

Contato

Colombia, Huila Department, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Data AnalyticsIntermedio

Utilized data analytics tools to identify market trends, optimize pricing strategies, and improve business profitability.

Logistics CoordinationIntermedio

Managed freight movement, tracked shipments, and coordinated routing to ensure timely deliveries in high-volume environments.

Customer Relationship ManagementAvanzado

Built and maintained strong relationships with clients and stakeholders, resolving issues and ensuring customer satisfaction.

Financial and Loan ProcessingIntermedio

Processed mortgage applications and provided financial solutions, including insurance and investment advisement.

Technical SkillsAvanzado

Proficient in Microsoft Office, Power BI, e-commerce platforms, and tracking software, supporting operational and analytical needs.

Formação acadêmica

Human Services
Westchester Community College
2011

Idiomas

SpanishNative
EnglishFluent

Resumo

Experienced professional with a strong background in online sales, logistics coordination, and client services. Skilled in analytics, inventory management, and cross-border operations.

Principais conquistas

  • Developed and managed a successful dropshipping business on Amazon and Mercado Libre, overseeing product sales and customer satisfaction.
  • Managed a client portfolio valued at up to $200,000 USD, ensuring timely shipments and high customer satisfaction through effective communication.
  • Established professional relationships with clients and carriers, providing real-time freight tracking and operational support in logistics.

Experiência

Data Entry Clerk

BTG Pactual-Colombia / Max Empleos
April 2013 - January 2014

Maintained and updated customer databases with precision, ensuring full compliance with Superintendency of Banking and Insurance regulations., Streamlined data entry processes to enhance accuracy and efficiency, supporting operational workflows in a regulated financial environment., Collaborated...

Youth Specialist

The Children's Village
September 2011 - May 2012

Delivered counseling and daily supervision to unaccompanied minors, promoting integration through tailored life skills training and recreational activities., Assessed individual needs to develop personalized support plans, enhancing emotional well-being and social adaptation., Certified in...

Personal Banker

JPMorgan Chase
September 2009 - June 2010

Boosted deposit volume by 15% through customized financial solutions and exceptional service for high-net-worth clients., Processed mortgage loan applications as a Loan Processor, conducting detailed reviews of creditworthiness, documentation, and compliance with lending standards., Licensed in...

Customer Service Representative

HSBC Bank USA
December 2007 - October 2008

Addressed customer inquiries and resolved complaints efficiently, maintaining high satisfaction levels in a fast-paced banking environment., Executed teller transactions and ATM maintenance with accuracy, ensuring seamless daily operations and client convenience., Collaborated with sales teams to...

Sales Associate/Assistant Manager

General Nutrition Center (GNC)
March 2007 - October 2007

Oversaw inventory management, sales tracking, and promotional campaigns, driving revenue growth and improving customer satisfaction., Supervised and trained staff to meet operational deadlines and uphold company standards, fostering a high-performing team., Analyzed sales data to optimize product...

Personal Banker

Bank of America
February 2005 - August 2007

Handled daily transactions exceeding $100,000 with zero discrepancies, ensuring accuracy and trust in financial operations., Served as a Loan Processor for mortgage applications, evaluating client eligibility, processing documentation, and ensuring regulatory compliance., Strengthened client...

Habilidades

Data AnalyticsLogistics CoordinationCustomer Relationship ManagementFinancial and Loan ProcessingTechnical Skills
Publicado na CazVid - 17 de mai. de 2026
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