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Juan
Virtual Assistant
Currículo em vídeo
Virtual Assistant
I'm a Industrial Engineer with more of 4 years of experience in the BPO industry with background in different line of business like Customer Service, Technical support and Project Coordination, Quality oriented and driven by results.
Contato
Managua, Managua Department, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Provided support and solutions to customers, ensuring satisfaction and retention.
Technical SupportIntermediate
Assisted clients with technical issues, troubleshooting and resolving problems efficiently.
Project CoordinationBeginner
Supported project planning and execution activities within the BPO operations.
Quality AssuranceIntermediate
Ensured compliance with quality standards and contributed to process improvements.
Resumo
Industrial Engineer with over 4 years of experience in the BPO industry, specializing in customer service, technical support, and project coordination. Committed to delivering quality results with accountability and adaptability.
Principais conquistas
- Gained diverse experience in Customer Service, Technical Support, and Project Coordination within the BPO sector.
- Developed a strong focus on quality, accountability, and adaptability to meet various client needs.
- Proven ability to deliver results consistently in challenging professional environments.
Habilidades
Customer ServiceTechnical SupportProject CoordinationQuality Assurance
Publicado na CazVid - 3 de jul. de 2025