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Juan
Tenant Relations Manager
Contato
Competências
Oversaw product development stages from conception to deployment, ensuring strategic alignment.
Led teams across engineering, marketing, and sales to coordinate product initiatives and deliverables.
Applied Scrum and Kanban frameworks to streamline project workflows and improve delivery times.
Facilitated communication between technical teams and executives to align project goals and expectations.
Conducted research and testing to gather user feedback and inform product enhancements.
Formação acadêmica
Resumo
Experienced product manager specializing in SaaS and E-commerce with a track record of leading cross-functional teams to deliver impactful solutions.
Principais conquistas
- Led a cross-functional team to develop a new product feature resulting in a 15% increase in user engagement.
- Managed roadmaps and coordinated between engineering, marketing, and sales to ensure on-time delivery of projects.
- Enhanced product lifecycle management processes, improving efficiency and stakeholder communication.
Experiência
Tenant Relations Manager
Oversaw tenant relations and property management duties for my own condominium complex., Coordinated maintenance schedules, managed rent collection, and ensured compliance with regulations., Handled conflict resolution, vendor communication, and improved tenant satisfaction.
Front Desk Agent
Provided high-level customer service to international guests, resolving inquiries and ensuring positive stays., Managed reservations, check-ins/outs, and addressed guest concerns with professionalism., Supported hospitality operations and contributed to improved guest ratings.
Sales Assistant
Assisted customers in retail settings, promoting products and processing transactions., Maintained organized displays and collaborated with team to meet sales goals.
Founder & Operator
Managed end-to-end operations of a food and catering business, including marketing, budgeting, and customer service., Built a loyal customer base and coordinated logistics for events and daily operations.
Recruitment Coordinator
Participated in recruitment activities and collaborative projects within the student-run geomatics company., Gained valuable experience in teamwork, project planning, and interpersonal communication.