Juan

Customer Service Representative

I have 4 years of experience, specifically as a Travel and Tourism Agent for prestigious accounts such as Marriott and Royal Caribbean. I helped guests with their bookings and gave them tailored recommendations. Later on, I became a Crossed Sales Agent where I resolved technical issues and made sure to close sales. I received great sales training and became good at connecting with people while solving difficult situations and angry calles. As my educational background I have a highschool degree and a B1 level proficiency in German.