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J

juan

Back -Office

Contato

Medellín, Antioquia, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Skilled in addressing customer needs and resolving issues to ensure satisfaction.

CommunicationIntermediate

Effective in conveying information clearly and professionally across diverse channels.

Operational SupportBeginner

Assists in back-office tasks to streamline business operations and improve efficiency.

AdaptabilityIntermediate

Quickly adapts to new roles and environments to meet organizational needs.

Formação acadêmica

Highschool education
Institución educativa Colegio Latino
Completed 2020

Idiomas

SpanishNative
EnglishB2

Resumo

Dedicated customer service professional with hands-on experience in back-office operations, sales, and client relations across multiple companies. Committed to delivering excellent support and enhancing customer satisfaction.

Principais conquistas

  • Provided efficient back-office support at WebHelp, enhancing operational workflows.
  • Delivered high-quality customer service at Solvo, ensuring customer satisfaction.
  • Managed sales and customer interactions at FUSION CX, contributing to revenue growth.
  • Handled customer inquiries at Concentrix, maintaining positive client relationships.

Experiência

Back -Office

WebHelp
Octuber 2022 - June 2023

Customer service representative

Solvo
November 2023 - March 2024

Sales & Customer service representative

FUSION CX
May 2024 - July 2024

Customer service representative

Concentrix
July 2024 - December 2024

Habilidades

Customer ServiceCommunicationOperational SupportAdaptability
Publicado na CazVid - 2 de jun. de 2026
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