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Juan

Agente bilingue

Currículo em vídeo

Agente bilingue
I have been working with the BPO industry for over 3 years and is been great all this time I love helping people out and meeting their needs. Always puts a smile on my face :)

Contato

Bogotá, Bogotá D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Handled customer inquiries and issues efficiently, ensuring a positive experience for clients

Bilingual CommunicationAdvanced

Provided effective communication in Spanish and English, supporting diverse customer bases

Industry KnowledgeIntermediate

Gained understanding of BPO operations, customer support processes, and client requirements

Problem SolvingIntermediate

Resolved customer issues and needs, contributing to customer satisfaction

Resumo

Experienced bilingual customer service professional with over 3 years working in the BPO industry across multiple companies in Bogotá. Passionate about helping people and resolving client needs with a positive attitude.

Principais conquistas

  • Accumulated over 3 years of experience working with multiple BPO companies including Contact Point 360, 24-7 InTouch, and Sutherland
  • Gained diverse experience across several organizations, demonstrating adaptability and skill development
  • Established a strong record of assisting customers and meeting their needs, contributing to positive client interactions

Habilidades

Customer ServiceBilingual CommunicationIndustry KnowledgeProblem Solving
Publicado na CazVid - 3 de jul. de 2025
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