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Judes
Customer Service Representative
Contato
West Palm Beach, Florida, United States
Disponível na CazVid
Competências
Data AnalysisAdvanced
Utilized tools like Excel, SQL, and Tableau to interpret complex datasets and support decision-making processes.
Data VisualizationAdvanced
Created interactive dashboards and visual reports to communicate insights effectively to stakeholders.
SQLIntermediate
Written queries to extract and manipulate data from relational databases for analysis.
Stakeholder CollaborationIntermediate
Worked with business units to understand data needs and deliver actionable insights.
Project ManagementIntermediate
Managed multiple projects related to data reporting and process improvements.
Formação acadêmica
Highschool Diploma
Liceo Enriquillo
Completed Jul 2014
Resumo
Results-driven Data Analyst with 5 years of experience in financial services, specializing in data interpretation, visualization, and reporting to support strategic decisions.
Principais conquistas
- Developed and maintained dashboards improving reporting efficiency
- Analyzed data sets to identify operational bottlenecks
- Collaborated with cross-functional teams to streamline data workflows
Experiência
Customer Service Representative
Yacall Call Center
Feb 2016 - Jun 2017
Interpreter Agent
Ccs Call Center
Aug 2018 - May 2019
Remote Customer Service Representative
Arise Inc
May 2020 - Mar 2025
English And French Teacher
Liceo Manuel Del Cabral
Mar 2012 - Nov 2012
English And French Teacher
Colegio Los Girasoles
Jun 2015 - Jun 2017
Habilidades
Data AnalysisData VisualizationSQLStakeholder CollaborationProject Management
Publicado na CazVid - 17 de mai. de 2026