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karen
Bilingual Customer Service Agent
Contato
Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Formação acadêmica
Technical Program
Avianca Services
La Salle International Business
High School Diploma
Carlo Federici
Idiomas
SpanishNativo
EnglishIntermediate–Advanced
Resumo
Bilingual Customer Service Agent buscando nuevas oportunidades
Experiência
Bilingual Customer Service Agent
Nuvo CX
Ago 2025 - Abr 2026
Provided customer support in English via phone, chat, and email.. Resolved inquiries related to products, services, and accounts.. Recorded and tracked cases using CRM tools.
Bilingual Customer Service Agent
DirecTV Caribe
Sep 2024 - Abr 2025
Customer support in English via phone and email.. Resolved service, payment, and account issues.. Used internal tools for case tracking and technical support.
Bilingual Customer Service Agent – International Cargo
Avianca Cargo (through Menzies Aviation)
Abr 2024 - Sep 2024
Coordinated international cargo.. Managed English email communication.. Provided operational and administrative support.
Semi-Bilingual Customer Service Agent
Teleperformance
Ene 2021 - Ene 2023
Publicado na CazVid - 8 de out. de 2026