Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Karoll
Agente atención al cliente- Call Center
Contato
Colombia, Huila Department, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Project ManagementExperto
Successfully planned, executed, and closed diverse software projects with cross-functional teams.
Agile MethodologiesAvanzado
Implemented Agile practices to enhance team productivity and project flexibility.
Client RelationsAvanzado
Built and maintained strong client relationships, ensuring project alignment with client needs.
Team LeadershipAvanzado
Led and mentored multidisciplinary teams to achieve project objectives.
Formação acadêmica
Técnologo en Gestión administrativa
SENA, Bogotá
Completed 2022
Técnico en implementación y mantenimiento de equipos electrónicos industriales
SENA, Bogotá
Completed 2022
Administración de recursos humanos
SENA, Bogotá
Completed 2022
Análisis financiero
SENA, Bogotá
Completed 2022
Resumo
Dedicated project management professional with a proven track record in delivering IT and software projects.
Principais conquistas
- Led a team of 15 in the successful delivery of multiple software projects on time and within budget.
- Directed the transition to Agile methodologies, improving project turnaround times.
- Managed client relationships resulting in increased customer satisfaction and retention.
Experiência
Agente atención al cliente- Call Center
Industrias Spring
Mayo 2022 - Febrero 2025
Habilidades
Project ManagementAgile MethodologiesClient RelationsTeam Leadership
Publicado na CazVid - 17 de mai. de 2026