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K

Katherine

Customer service

Contato

Managua, Managua Department, Nicaragua
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided technical support and customer engagement across diverse platforms.

Talent Acquisition & RecruitmentIntermediate

Participated in sourcing and screening candidates, utilizing recruitment platforms.

Insurance OperationsIntermediate

Handled insurance claims, policy endorsements, and client consultations in auto and homeowners insurance.

Graphic Design & MarketingBeginner

Developed skills in graphic design tools and marketing strategies while supporting recruitment and service roles.

Social Media & Video EditingIntermediate

Managed social media platforms and created video content using TikTok and CapCut.

Formação acadêmica

Diploma
HubSpot
Completed 2024
Diploma
UNI
Completed 2024
Diploma
PCS International
Completed 2023
University 3rd year
UNP
Completed 2022

Idiomas

EnglishIntermediate
EnglishBasic

Resumo

Experienced in customer service, technical support, and talent sourcing with expertise in insurance operations and digital content creation.

Principais conquistas

  • Progressed from customer service representative to technical support and recruiter at Altius Inspiro, Inc.
  • Gained experience in graphic design and marketing alongside core roles
  • Handled insurance claims, quotes, and sales for auto and homeowners policies

Experiência

Customer service, technical support agent and Talent Acquisition Sourcing Specialist

Altius Inspiro, Inc.
2023 - 2024

Started as a customer service representative, Trained to escalate to intermediate and advance technical support, Part of Talent Acquisition Sourcing team where trained to be a recruiter, Developed skills in graphic design and marketing

Freelancer

Mendez & Associates inc.
2021 - 2023

Reinforced knowledge and experience about insurance, Learned about homeowners insurance in Florida, In charge of the auto department handling claims, quotes, closing sales, endorsements and coverages

Customer service and sales representative

Arguello Insurance Group
2020 - 2021

Looked for clients to offer free quotes and sell insurance in Texas, Collected information, processed payments and changes

Habilidades

Customer ServiceTalent Acquisition & RecruitmentInsurance OperationsGraphic Design & MarketingSocial Media & Video Editing
Publicado na CazVid - 3 de jul. de 2025
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