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K

Keiva

Customer Service Associate with communication and multitasking skills

Contato

Limón, Limón Province, Costa Rica
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Provided customer support via phone, maintaining cordial and effective communication to resolve inquiries.

Communication SkillsAdvanced

Demonstrated excellent communication skills in interactions with diverse customers.

MultitaskingIntermediate

Efficiently handled multiple customer interactions simultaneously in a fast-paced environment.

TeamworkIntermediate

Collaborated effectively with colleagues to enhance customer service delivery.

LanguagesIntermediate

Fluent in Spanish and English, facilitating communication with a broader customer base.

Formação acadêmica

INDUSTRIAL INGENIERR
UNIVERSIDAD AUTÓNOMA DE CENTRO AMÉRICA
Completed Currently
CONCLUSION OF BASICS GENERAL STUDIES
General Thomas Guardia School
Completed 2014
Customer service degree
COSVIC INSTITUT
Completed 2018
English degree
COSVIC INSTITUT
Completed 2018

Idiomas

SpanishNative
EnglishBasic

Resumo

Dedicated Customer Service Associate experienced in phone support, committed to delivering efficient and satisfaction-focused service. Skilled in multitasking, communication, and team collaboration to strengthen customer relationships.

Principais conquistas

  • Maintained direct communication with customers, ensuring efficient and satisfaction-oriented service.
  • Strengthened customer-company relationships through effective support and interaction.
  • Handled customer inquiries via phone, demonstrating multitasking and excellent communication.

Experiência

Customer service associate

AMAZON CUSTOMER SERVICE SUPPORT COSTA RICA
June 2022 - January 2026

A Customer Service Associate Phone is the person in charge of maintaining direct communication with customers through the phone, guaranteeing a cordial, efficient and customer satisfaction-oriented service and strengthening the relationship between the customer and the company.

Habilidades

Customer ServiceCommunication SkillsMultitaskingTeamworkLanguages
Publicado na CazVid - 17 de mai. de 2026
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Contato Keiva