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Kelebogile
Debt Collector at VVM Debt Collector
Contato
Competências
Provides professional and courteous support to clients, ensuring customer satisfaction.
Effectively negotiates payment arrangements to maximize recoveries and maintain client relationships.
Excels in clear, professional communication via calls and emails to resolve issues efficiently.
Collaborates effectively with colleagues to meet and exceed team goals.
Formação acadêmica
Idiomas
Resumo
Experienced debt collector with 4 years of proven success in account recovery, customer engagement, and negotiation. Skilled in handling high-pressure situations with professionalism and efficiency.
Principais conquistas
- Successfully negotiated payment plans, increasing recovery rates.
- Managed high-volume customer interactions with professionalism and efficiency.
- Consistently met and exceeded collection targets over a four-year period.
- Responded to customer inquiries, maintaining positive relationships.
Experiência
Debt Collector
Managed inbound and outbound calls.. Negotiated payment arrangements.. Collected overdue accounts.. Responded to customer emails professionally.
Crew Member
Delivered excellent customer service.. Assisted customers with enquiries and orders.. Maintained cleanliness and food safety standards.. Worked with team members to achieve shift targets.