Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Kev
Customer service rep and Quality Analyst
Contato
Quetzaltenango, Quetzaltenango, Guatemala
Disponível na CazVid
Competências
Product DevelopmentAvanzado
Responsible for overseeing all aspects of product lifecycle, from planning to deployment.
Project ManagementIntermedio
Coordinated cross-departmental projects ensuring timely delivery within scope.
Agile MethodologiesIntermedio
Applied Scrum and Kanban practices to manage workflow and team collaboration.
Market AnalysisIntermedio
Conducted competitive analysis to identify opportunities and inform strategic decisions.
Stakeholder CommunicationAvanzado
Facilitated communication among product teams, clients, and executive stakeholders.
Formação acadêmica
Business Administration
UNIVERSIDAD SAN CARLOS DE GUA
Completed currently
Bachelor of theology
CEI
2013
Resumo
Experienced product manager specializing in SaaS solutions with a proven track record of leading product development and managing cross-functional teams.
Principais conquistas
- Led cross-functional teams to develop and launch five new software products, increasing market share.
- Streamlined product development processes, reducing time-to-market by 20%.
- Managed product lifecycle from conception to delivery, coordinating with marketing and engineering teams.
Experiência
Customer service rep and Quality Analyst
TELUS INTERNATIONAL
2012 - 2022
Habilidades
Product DevelopmentProject ManagementAgile MethodologiesMarket AnalysisStakeholder Communication
Publicado na CazVid - 17 de mai. de 2026