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Kitsy
Sales & customer service agent
Contato
Competências
Utilized JavaScript extensively for front-end features and cross-platform support.
Developed user interfaces and maintained React-based web applications.
Built server-side components and REST APIs to support client applications.
Designed and optimized database schemas and queries for data-driven features.
Participated in Scrum teams, managing sprints and iterative development cycles.
Resumo
A dedicated software engineer with 5 years of experience in developing scalable web applications, collaborating with diverse teams, and mentoring junior staff. Skilled in modern JavaScript frameworks, backend development, and agile practices, committed to delivering high-quality solutions.
Principais conquistas
- Led the development of a scalable web application, improving user experience and performance.
- Collaborated with cross-functional teams to deliver multiple features on tight deadlines.
- Mentored junior developers, enhancing team skillset and productivity.
Experiência
Sales & customer service agent
Handled inbound and outbound calls providing customer support and sales assistance, Resolved customer inquiries, complaints, and service issues professionally, Maintained high customer satisfaction and met productivity and quality standards, Documented interactions accurately using internal systems, Worked efficiently in a fast-paced, target-driven environment.
Waitress
Waitress
Waitress
Receptionist / Waitress / Bartender
Delivered high-quality customer service to local and international clients, Managed customer requests, problem resolution, and front-desk duties, Strengthened communication, multitasking, and conflict-resolution skills.