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Laura
Customer Service
Contato
Pereira, Risaralda Department, Colombia
Disponível na CazVid
Competências
Customer ServiceIntermediate
Managed guest interactions and service procedures in hospitality settings, ensuring customer satisfaction.
Communication SkillsIntermediate
Effectively directed customers and handled inquiries in high-pressure environments.
Billing and Account ReviewBeginner
Reviewed billing information and assisted customers with billing queries at Company 24.7.
Sales SupportBeginner
Engaged in appointment setting for solar and mortgage programs, supporting sales processes.
Formação acadêmica
Phlebotomy Tech
Bergen Community College
Completed 2022
Idiomas
EnglishNative
Spanish
Resumo
Experienced in guest management, billing review, and sales support across hospitality and service industries. Adept at ensuring positive customer experiences and efficient service delivery.
Principais conquistas
- Directed customers and managed entry procedures at Medieval Times Dinner & Tournament, enhancing guest experience.
- Handled customer service and billing review tasks at Company 24.7, ensuring accurate account management.
- Served as waitress and cashier at Restaurant Sultan Gyro, providing efficient service and transaction handling.
Experiência
Customer Service
Medieval Times Dinner & Tournament
2017 - 2020
Directed customers to their seats, Photographed the customers upon entry
Customer Service and Billing Review
Company 24.7
April 11 2024 - March 17 2025
Waitress and Cashier
Restaurant Sultan Gyro
Appointment Setter for solar program and mortgage protection program
Arizona Rising
June 2nd 2025 - August 25th 2025
Habilidades
Customer ServiceCommunication SkillsBilling and Account ReviewSales Support
Publicado na CazVid - 14 de jan. de 2026