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Laura
Bilingual Customer Service Agent
Contato
Competências
Oversaw project planning, execution, and delivery in construction projects.
Led multidisciplinary teams ensuring collaboration and goal achievement.
Managed project budgets, tracked expenditures, and optimized resource use.
Built and maintained relationships with clients, addressing their needs and feedback.
Formação acadêmica
Resumo
Experienced Project Manager specializing in construction with a proven track record of overseeing large projects.
Principais conquistas
- Led the successful completion of multiple large-scale construction projects on time and within budget.
- Managed cross-functional teams and coordinated with clients, contractors, and suppliers to ensure project milestones were met.
- Developed project plans, schedules, and budgets, improving efficiency and resource allocation.
Experiência
Bilingual Customer Service Agent
Assisted and resolved customer inquiries through multiple channels (phone, email, live chat), ensuring a positive and satisfactory experience.
Bilingual Customer Service Agent
Provided personalized attention to customers, promoting sales through product recommendations., Maintaining the sales area and managing inventory.