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Liliana

Costumer dervice Agent

Currículo em vídeo

Costumer dervice Agent

Hi i have ten years working in call centers. I have done: sales, retention, collections, back office and customer service.

San José, San José, Costa Rica

Aberto a trabalho remoto

Disponível na CazVid

Customer ServiceAdvanced

Provided support and solutions to customers, ensuring positive interactions and satisfaction.

Sales & RetentionIntermediate

Engaged customers to promote products/services and retain clients through effective communication.

CollectionsIntermediate

Managed overdue accounts and negotiated repayment plans with clients.

Back Office OperationsBeginner

Performed administrative and support tasks related to call center functions.

Dedicated call center professional with 10 years of experience in diverse roles including sales, retention, collections, and customer service.

Gained extensive experience across sales, retention, collections, back office, and customer service roles
Worked consistently in call center environments for a decade
Developed versatile skills in handling diverse customer-related functions

Customer ServiceSales & RetentionCollectionsBack Office Operations

Publicado na CazVid - 3 de jul. de 2025