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Lisbeth
Customer Service Agent
Contato
Competências
Utilized JavaScript for developing interactive web applications and client-side scripting.
Built responsive user interfaces and contributed to component architecture in React projects.
Applied Python for backend development, data processing, and automation scripts.
Designed and optimized database queries for efficient data retrieval and storage.
Participated in Agile Scrum teams, contributing to sprint planning and daily stand-ups.
Formação acadêmica
Resumo
Dedicated software engineer with 5 years of experience in developing scalable fintech solutions. Proven ability to improve transaction processes and collaborate effectively in cross-functional teams.
Principais conquistas
- Led development of new payment processing module, improving transaction speed by 20%
- Collaborated on cross-functional teams to deliver customer-facing features on schedule
- Progressed from Junior Developer to Senior Developer within 3 years, expanding technical expertise
Experiência
Customer Service Agent
Tracking packages and claims department.
Spanish Interpreter
Handled calls for electricity and gas services companies, Telephone and internet companies, Life insurance, car insurance, Health insurance, Federal calls such as: SSI benefits, food stamps(WIC, SNAP), Pregnancy programs, Benefits interviews, CPS, Police station, Medical calls: Emergency rooms, hospitals, 911, Health homes, Hospital appointments call center, pharmacy, Jail nurse line, Roadside assistance