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María
Trainer Coach
Contato
Competências
Provided exceptional client support in logistics and corporate environments, handling claims, inquiries, and relationship management.
Managed import/export operations, warehouse control, shipping logistics, and customs clearance, ensuring smooth freight operations.
Conducted workshops in leadership, customer service, and administrative skills, leading to improved team performance.
Handled payroll, charges, supplier relations, and administrative oversight to support organizational needs.
Utilized strong verbal and written communication skills in English, delivering presentations and facilitating training.
Formação acadêmica
Idiomas
Resumo
Experienced trainer and coach with over a decade of expertise in conducting workshops, managing logistics, and leading administrative functions. Skilled in client relations, staff development, and operational optimization across various industries.
Principais conquistas
- Led coaching and workshop sessions in customer service, leadership, and administrative management, enhancing client skills.
- Managed import/export logistics, optimizing time and costs, and maintaining supplier relations across multiple companies.
- Supervised financial and administrative operations, improving efficiency and service quality in different organizational roles.
Experiência
Trainer Coach
Coach Manager, Coaching - Consulting, Workshop Coach in Human Development (Costumer Service, Leadership, Administrative Management), Public Relationship and logistics, Workshop sales, Coaching Management, Project Management
International Purchaser Import and Export Logistic
Forecast planning, Master planning of resources, Warehouse control, Supplier relationship and negotiation, Import, Export, Customs, Shipping control, Shipping orders, Time and cost optimization, Merchandise claims control
International Buyer
Forecast planning, Master planning of resources, Warehouse control, Supplier relationship and negotiation, Import, Export, Customs, Shipping control, Shipping orders, Time and cost optimization, Merchandise claims control
Imports and Customer Service Manager
Imports and exports control air and ocean freight, Shipping coordination, quotes, inland freight, warehouse control, container tracking Guatemala warehouse control; Miami, Florida USA, Customer service with clients and International shippers and Carrier Transportation, Custom control shippings,...
Financial Department Manager
Charges and supplier management, and payroll control, Financial and administration control
Assistant Operations Manager
Customer services, secretarial assignments, Calls receptions, Administration controller, Secretary