Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Luciana
Customer Service Representative
Contato
Competências
Develops and maintains interactive web applications using JavaScript frameworks.
Builds dynamic interfaces and reusable components in React.
Works on server-side logic, APIs, and database integration for web applications.
Coordinates project timelines, collaborates with team members, and ensures delivery milestones.
Uses Git for code versioning, branching, and collaboration in team projects.
Formação acadêmica
Resumo
Experienced software developer specializing in full-stack web development with a focus on JavaScript and modern frameworks.
Principais conquistas
- Contributed to the development of the company's main web application, improving functionality and user experience
- Led the migration from legacy systems to modern frameworks, enhancing system performance and maintainability
- Collaborated with cross-functional teams to deliver multiple projects on time and within scope
Experiência
Customer Service Representative
Resolved client’s issues with shipping, delays, or incorrect items via live chat support., Helped members handling membership inquiries such as billing information or cancelling membership., Addressed dissatisfaction and offer solutions like refunds, replacements, or discounts., Customer retention, engaged members to keep their membership active.
Sales Manager
Created and managed monthly reports, analytics, and performance insights to optimize marketing campaigns., Managed client needs to drive sales and capitalize on opportunities with potential clients., Provided guidance to new hires to maximize their sales performance.
Pharmacy clerk
Assisted customers with filling prescriptions, answering inquiries, and providing information on over-the-counter medications., Managed inventory by restocking shelves, organizing products, and ensuring accurate labeling of medications., Processed transactions at the point of sale, handling cash, credit, and insurance payments with a high level of accuracy.