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Luis
Tech Support Specialist - Customer Service
Contato
Competências
Oversaw project lifecycle, from planning through execution, ensuring deliverables met quality standards.
Facilitated effective communication between clients, team members, and executive management.
Identified potential project risks and developed mitigation strategies to minimize impact.
Managed project budgets, ensuring projects were delivered within financial constraints.
Directed multidisciplinary teams, fostering collaboration and high performance.
Formação acadêmica
Resumo
Experienced Project Manager specializing in delivering complex projects in diverse industries, with a focus on efficiency, stakeholder satisfaction, and team leadership.
Principais conquistas
- Led complex projects from initiation to closure, managing multidisciplinary teams.
- Developed project plans and schedules, coordinating resources across multiple departments.
- Implemented process improvements resulting in increased efficiency and stakeholder satisfaction.
Experiência
TECH SUPPORT SPECIALIST - CUSTOMER SERVICE
Geek Squad - Tech Support Specialist- Customer Service at Bestbuy Tech Support
SALES SPECIALIST
Process customer orders, promote platinum membership to all new customers., Provide information to all clients of the new promotions of the month of all departments.
TECH SUPPORT SPECIALIST
Provide technical support service to the staff of the presidency and vice presidency of Co., Process work orders for our team to go to the offices and make sure that everything works perfectly.